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The use of this site is regulated by the terms and conditions set forth below.
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS BEFORE USING THIS SITE.
By using larucheroyale.ca, you acknowledge that you have read and understood the terms and conditions. If you do not accept these terms and conditions, you cannot use larucheroyale.ca and order products from larucheroyale.ca.
Terms and conditions
Limitation of Liability
The website and its components are provided as is, without any implicit or explicit warranties. The site, larucheroyale.ca, and its managers can in no way be held accountable for any damage directly or indirectly related to the use of the site. The content of larucheroyale.ca, including the texts, graphics, and images are informative and educational in nature. The content of the site cannot replace in any way professional medical advice or diagnosis. Always consult a medical professional before beginning any form of treatment.
Usage Restrictions
Unless indicated otherwise in particular sections of larucheroyale.ca, it is forbidden to copy, reproduce, distribute, publish, translate, download, post, or transmit in any way for commercial reasons without written permission from larucheroyale.ca. Permission is given to post or download elements from larucheroyale.ca, but only for non commercial reasons, as long as they have not been modified.
Location of the Website Operation
The larucheroyale.ca website is operated from its Canadian office. Those choosing to use larucheroyale.ca do it willingly and must conform to applicable local laws. The use of the site is managed by the applicable laws on the territory of the Province of Quebec.
General Sales Terms
Availability of Products
The site, larucheroyale.ca, does not guaranty the availability of the offered products. If larucheroyale.ca cannot deliver one or more of ordered products because of shortage of stock, it will advise by email and offer one of the following options:
Keep the same order and receive the item(s) when they are available.
Cancel the entire order and get refunded in part or in whole for the unavailable item(s).
The site, larucheroyale.ca, will not be held responsible in any way for any damage resulting from a rupture of stock.
Payment Methods
The company, larucheroyale.ca, reserves the right to check the validity of any suspected fraudulent credit card with financial institutions before approving a transaction and shipping an order. If the card's validity is doubtful, larucheroyale.ca can refuse to complete the transaction. It is the same for other payment methods such as Paypal.
Safety
The site, larucheroyale.ca, has safety measures put into place to protect its users against the loss of, or non authorized use of their information that is under larucheroyale.ca's control. Our servers are protected by firewall technology and use a secure information transmission system called "Secure Socket Layers"(SSL). When you order, the secure mode is activated and all transmitted information to larucheroyale.ca's servers is encrypted to protect their integrity and confidentiality during their transfer. Unfortunately, there is always a certain level of risk when personal information is submitted online. The site, larucheroyale.ca, will not be held responsible for information that is accessed or shared, without their consent, from their website.
Confidentiality Agreement
When you order and sign up for our newsletter, larucheroyale.ca requires a name, email address, and other information of your choice. The collection of this information allows larucheroyale.ca to open a client account, to process the order, to contact individuals who have won a contest or have problems with an order, to personalize interactions with the client, and to send new tailored information about our new products (if the client opted do so). The site, larucheroyale.ca does not market its user list. Client information remains confidential. It is always possible to unsubscribe from the newsletter.
Product Returns
No returns will be accepted without the preauthorization of larucheroyale.ca. To obtain authorization, you must send an email specifying which product(s) you wish to return. Some products, such as certain cosmetics, cannot be returned for hygiene reasons, especially when the product is not sealed. Products must be in their original condition and packaging. Clients can return the merchandise within 15 days of the reception date. The client must pay the shipping fees to return the product(s).
Upon receipt and inspection of the returned product(s), a refund will be issued to the client's credit card or Paypal account within 1-3 working days. Refunds are limited to the amount paid for the actual product(s).
Important: We do not accept any returned items from the United States.